Ultimate Windows 8 WiFi Troubleshooting Guide

If you’re operating Windows 8 or just lately upgraded, you might need run into some irritating WiFi points. Windows 8 is inherently a special beast than earlier variations of Windows and with it comes a brand new set of issues. I by no means encountered too many wi-fi issues in Windows 7, however have run into a number of with Windows 8.

In this text, we’ll undergo a few the most typical issues with WiFi connections in Windows 8 and methods to troubleshoot them. Most of the issues happen with these computer systems that bought upgraded from Windows XP or Windows 7 to Windows 8. Either the motive force is outdated or the adapter will get disabled or one thing odd like that. Let’s get began.

Limited Connectivity Message

If you’re getting that annoying restricted connectivity message in your process bar in Windows 8, it’s actually exhausting to inform what the issue is. You mainly simply should strive a few issues and hope one works. The trigger might be something from the community adapter to the wi-fi router to a nasty community cable. I’m solely going to say just a few of the main causes right here, however scroll right down to the Other Troubleshooting Tips part if none of those repair your downside.

Method 1 – Troubleshooter

The very first thing you possibly can strive is to run a few the community troubleshooters constructed into Windows 8. A variety of the time, it may possibly remedy your wi-fi or Internet downside for you. To open the troubleshooter, open the search appeal and kind in troubleshooting. Then click on on Troubleshooting, the primary possibility.

Troubleshooting search

Now you wish to click on on Network and Internet.

Network and internet

Finally, you will note the totally different troubleshooters accessible for fixing wi-fi and Internet issues. The ones you’ll want to run are Internet Connections and Network Adapter.

Network troubleshooter

Method 2 – Reset TCP/IP in Windows 8

You may also get a message like this when operating the troubleshooter:

WiFi doesn’t have a sound ip configuration

In this case, you possibly can reset the TCP/IP stack and Winsock and see if that works. To do that, once more open the search appeal and kind in command immediate. On the primary itemizing, right-click and select Run as Administrator.

Command promt

At the command immediate, sort within the following two instructions, separately and ensure to press Enter after every one:

netsh winsock reset catalog
netsh int ip reset c:resetlog.txt

Netsh reset

Hopefully, your wi-fi connection is working at this level. If not, skip right down to the underside part which has extra troubleshooting ideas.

WiFi is Disabled or Greyed Out

in a single odd case, I had a Surface pill the place the wi-fi was disabled and I couldn’t even allow it. For some odd cause, the On/Off toggle change for Wireless Devices was greyed out like under:

Toggle switch

The very first thing you are able to do is attempt to diagnose the connection. To do that, open Network and Sharing Center. You can merely right-click on the community icon within the process bar and select it or you possibly can open the search appeal and kind it in there.

Network sharing center

Now discover the wi-fi connection on the prime and click on on the blue hyperlink:

Wireless connection

A brand new dialog will pop up and right here you’ll see there’s a Diagnose button. Go forward and click on on that and let Windows attempt to repair it for you.

Diagnose connection

The subsequent factor you possibly can strive is to restart in Safe Mode, Network Enabled and attempt to activate the Wireless there. For some cause on sure computer systems, the choice shouldn’t be greyed out in secure mode, so that you may be capable of allow it there after which restart in usually. Read my earlier publish on methods to boot Windows 8 into secure mode.

The different factor you possibly can strive is to disable after which re-enable the wi-fi community adapter. Again, open Network and Sharing Center after which click on on the Change adapter settings hyperlink on the left. You can see it within the second screenshot above this paragraph.

Disable network connection

Right-click on the wi-fi community adapter (not the Ethernet one like proven above) after which click on on Disable. Once it’s disabled, go forward and right-click once more after which select Enable. Now attempt to go to Wireless in PC Settings once more and see in the event you can allow WiFi.

If this doesn’t work, once more drop right down to the final part which has extra WiFi troubleshooting ideas.

WiFi Not Connecting from Sleep or Hibernation

If your Windows 8 machine is disconnecting from the wi-fi community everytime you return from sleep or hibernation or every other standby state, then your downside might be with a power-saving possibility set on the community card. To repair this, it’s good to open the search appeal and kind in Power Options.

Here, click on on the chosen plan after which click on on Change plan settings.

Change plan settings

Then click on on the Change superior energy settings hyperlink.


Now scroll right down to Wireless Adapter Settings and ensure the Power Saving Mode is ready to Maximum Performance.

Maximum performance

Other Troubleshooting Tips

Check Network Card at Compatibility Center

You can examine to see in case your wi-fi community card is suitable with Windows 8 by visiting the Capability Center. Go forward and kind within the identify of your wi-fi card and it’s best to get just a little report like this:

Compatibility center

It’ll have just a little blue brand whether it is suitable or not. You may also examine Windows RT along with simply Windows 8. So this can be a good website to take a look at if you’re having points along with your WiFi community, particularly if it’s not exhibiting up in any respect in Windows 8 or it’s bought a yellow exclamation check in Device Manager.

Check Network Adapter Settings

Open Network and Sharing Center, click on on Change adapter settings after which right-click on then wi-fi community adapter and select Properties.

Adapter properties

Now scroll down within the record field till you see Internet Protocol Version 4 (TCP/IPv4) after which click on on the Properties button.

Ip4 properties

Finally, make certain the Obtain an IP deal with mechanically and Obtain DNS server deal with mechanically radio buttons are chosen.

Obtain automatically

Check Wireless Switch

On most laptops, there’s a wi-fi change or button that may be toggled from on to off. Make certain you’ve that button set to On or press FN + F8 to allow the wi-fi card. The change could be anyplace (sides, entrance, again, and so forth), however there may be normally an indicator mild so you possibly can inform when it’s on.

Uninstall in Device Manager

Another fast tip is to go to Device Manager, right-click in your wi-fi community card and select Uninstall. Then reboot your pc and it was mechanically be detected and reinstalled. If it’s nonetheless not working after making an attempt this, then learn the subsequent tip, which is updating the motive force.

Update BIOS & Drivers

As at all times, it’s a good suggestion to obtain and set up the newest drivers on your community card. This is very essential in the event you’re operating Windows 8. As for the BIOS, I’ve at all times been the one to counsel not updating the BIOS except it’s actually wanted. However, in the event you upgraded a pc from Windows XP or Windows 7 to Windows 8 and also you tried all the pieces above and up to date the motive force, then updating the BIOS is perhaps value it. 99% of the time updating the BIOS is simply wonderful, however there are events when it fails after which leaves you with a pc you possibly can’t boot. Only do that as a final resort and make a backup of your pc first simply in case.

Reset the Router

If you’re getting the Limited Connectivity message, then you possibly can strive resetting the router. You can both restart it by simply unplugging it, ready a couple of minute after which plugging it again in. If that doesn’t work and also you’ve tried all of the stuff above, go forward and reset your router. This will reset it to the default settings and can wipe out any safety or configuration you had carried out earlier, so watch out and be prepared to do this all once more. It’s a final resort measure, but it surely may repair your downside.

Read my earlier publish on methods to reset your router.

Remove Anti-Virus or Internet Security Suites

If you’ve one thing like AVG Internet Security or Avast or related software program put in in your PC or pill, then go forward and uninstall that program and see in case your Internet connection begins to work. Many instances Internet Security software program has been the wrongdoer and you may be pulling your hair out making an attempt to determine what’s inflicting the problem, so it’s value making an attempt.

So that’s a variety of stuff to attempt to virtually each sane factor you possibly can strive. If none of this labored, then you may presumably have a {hardware} downside along with your wi-fi card. If you’ve questions, be at liberty to publish a remark. Enjoy!