Google Voice Not Working? 7 Fixes to Try


Google Voice is without doubt one of the hottest VoIP (Voice Over IP) providers in use in the present day. This is usually as a result of the service is free until you propose to port your precise mobile phone quantity to the service.

The service is free when you join a novel cellphone quantity offered by Google, and you may ahead any calls or messages to this quantity to your individual mobile phone. Unfortunately, there are events when Google Voice might not work. This could possibly be not receiving new name notifications, not receiving new calls or messages in any respect, or not having the ability to entry your account in any respect.

In this text you’ll study the seven most typical fixes for when Google Voice shouldn’t be working.

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1. Log Into the Correct Google Account

If you may’t even log into your Google Voice account to retrieve your messages, there could possibly be a number of causes. 

The very first thing to verify is that you just’re logged into the right Google account. This needs to be the account you used if you initially set up Google Voice

From the Google search residence web page, choose your profile picture and just remember to’re truly logged into that Google account.

Google Voice Not Working? 7 Fixes to Try

If you’re not, choose Sign out after which log again into Google with the right Google account. 

2. Check Your Internet Connection

This ought to go with out saying, however when you can’t entry the web, you received’t have the option to entry Google Voice.

Google Voice Not Working? 7 Fixes to Try

You might even see an apparent error in your browser that you just aren’t related to the web. Or you might even see an error in Google Voice {that a} connection is not obtainable. 

There are a couple of methods you may verify this. Follow the hyperlinks under to troubleshoot your particular web connection challenge. 

If you’ve confirmed that your web connection is okay, otherwise you’ve mounted your connection however Google Voice remains to be not working, then you definately’re prepared to transfer on to the subsequent troubleshooting steps.

3. Install the Latest Version of Google Voice

If you’re accessing Google Voice by way of your browser, you don’t have to fear concerning the model of Google Voice. However, it is best to ensure you’re utilizing the newest model of Google Chrome, Edge, or Firefox

You can entry and replace the browser model on the browser About web page in practically each browser. Usually, you merely want to entry this web page, and the browser will replace itself. 

Google Voice Not Working? 7 Fixes to Try

If you’re accessing Google Voice in your cell system, go to Google Play or the Apple App Store to make sure that your app is up to date.

4. Make Sure You’ve Properly Set Up Google Voice

With Google Voice, you will get a free cellphone quantity after which hyperlink incoming calls to that quantity to your smartphone. 

If you’ve achieved this as soon as after which forgotten about it, there are some things that may go unsuitable.

  • You’ve bought a brand new cellphone and put in Google Voice with out redirecting calls to the brand new quantity.
  • You modified your cellphone quantity in your present cellphone and didn’t replace Google Voice.
  • Your Google Voice account has been shut down or deleted.
  • You’ve arrange a second Google Voice account and tried to refer calls from that second quantity to the identical cellphone.

Check your registered cellphone quantity in Google Voice, after which verify that the system you’ve registered is the cell system you presently personal.

You can do that by deciding on the gear Settings icon on the higher proper of Google Voice. Then choose Account from the left menu.

Google Voice Not Working? 7 Fixes to Try

You’ll see your Google Voice cellphone quantity below the Google Voice quantity part. You’ll see your registered cell system below the My gadgets part.

Note: If you’re utilizing Voice for Google Workspace for what you are promoting communications with a number of customers, the registered administrator wants to appropriately assign customers a “license” to use the Google Voice account and set their particular cellphone quantity. If you’re a member of a Workspace, contact the Admin and ensure your Google Voice account has been activated and assigned an accurate cellphone quantity.

5. Check Do Not Disturb Settings

Even when you appropriately arrange Google Voice to ahead calls to your cellphone or your net browser, it’s potential chances are you’ll not obtain calls. There are a couple of points that may trigger this. Namely, Do Not Disturb settings and Call Answering settings.

Go into the Google Voice settings menu and choose Do not disturb from the left navigation menu. Make certain the Do not disturb toggle on the correct shouldn’t be enabled. 

Google Voice Not Working? 7 Fixes to Try

If this toggle is enabled, you received’t obtain any incoming name notifications from Google Voice.

6. Check Call Answering Settings

Another setting that may lead to Google Voice not working with incoming calls are the Call Answering settings. You’ll discover this within the Google Voice Settings menu. Select Calls from the left navigation pane.

Google Voice Not Working? 7 Fixes to Try

Look for the Incoming calls part on the correct and the My gadgets part below that. For every system you need to obtain Google Voice calls on, make sure that the toggle switches to the correct of these are enabled.

7. Have You Used Google Voice Lately?

Some stories from customers say that their Google Voice service merely stopped working after they failed to open Google Voice and use it immediately for a very long time.

The very first thing to strive is logging again into your Google Voice account and checking current messages. Just this exercise alone might reactivate your account and repair points with not receiving notifications.

However, a extra severe concern could also be that your entry to Google Voice has been revoked solely. This can occur for a few causes.

  • You haven’t made a name or obtained a textual content and even bothered listening to your Google Voice voicemails in additional than six months. 
  • You ported over your previous mobile phone quantity to use in Google Voice, however failed to pay the $20 charge for this selection.

In both of those instances, you’ll not solely lose entry to the Google Voice service, however you’ll lose your Google Voice cellphone quantity solely.

Don’t fear although; you’ll nonetheless have 45 extra days to attain out to Google Support and reclaim your Google Voice cellphone quantity.