Fix “Unable to Load Photo” Error on iPhone


If your iPhone is arising with “Unable to Load Photo” or “Unable to Load Video” error message whereas attempting to view Photos and Videos, you will discover beneath the steps to repair this drawback.

"Unable to Load Photo" Error on iPhone

Unable to Load Photo Error on iPhone

Users have reported about iPhone arising with Unable to Load Photo error message whereas attempting to Open, View, Edit or Share Photos on iPhone.

In many instances, this drawback seems to be associated to iPhone being unable to obtain optimized model of Photos from iCloud, when the default Optimize Storage choice is enabled.

Other causes for this challenge vary from minor glitches, issues with Apple’s iCloud service to lack of cupboard space on your system.

1. Check iPhone Storage

Make certain that your iPhone has sufficient cupboard space to accommodate updates and permit the Photos App to perform correctly.

Go to Settings > General > iPhone Storage > On the subsequent display screen, it is possible for you to to see the quantity of cupboard space used and remaining on your iPhone.

Storage Status on iPhone

If the remaining quantity of cupboard space is lower than 1.5 GB, you want to take measures to Free Up Storage Space on your iPhone or iPad.

2. Check iCloud Status

If the Photo that you’re attempting to View, Edit or Share is positioned on iCloud, the issue could be due to Apple’s iCloud Service being briefly offline.

To examine and make sure, go to Apple’s System Status web page and ensure all iCloud associated providers are working.

3. Restart iPhone

Sometimes, the issue is just due to caught course of or a minor glitch interfering with correct functioning of the Photos App on your system.

Go to Settings > General > scroll down and faucet on Shut Down. On the subsequent display screen, use the Slider to Power OFF iPhone.

Power Off iPhone

Allow iPhone to utterly Power OFF > Wait for 30 seconds > Restart your system.

4. Check Network Strength

A standard purpose for iPhone not having the ability to load photographs is due to poor community connectivity. Hence, check out the top-left nook of the display screen to examine and make sure that Network energy at your present location.

iPhone Signal Strength Indicator

If the reception is poor, attempt shifting out of your present location to one other place the place you may get a superb community connection.

5. Disable Optimize iPhone Storage

If you might be utilizing Photo Stream or iCloud Photos, the default setting in Photos App is to add Photos to iCloud and obtain an optimized model of the Photos on your system.

If your iPhone is arising with “Unable to Load Photo or Video” error, the issue could be due to optimized photograph obtain being incomplete or corrupted.

Go to Settings > Photos > choose Download & Keep Originals choice (as an alternative of Optimize iPhone Storage).

Download And Keep Original Photos on iPhone

After this, attempt to open Photos on your iPhone and see in case you are nonetheless getting Unable to Load Photo error.

Note: This choice leads to excessive resoultion pictures taking on plenty of cupboard space on your iPhone.

6. Enable Unlimited Cellular Data

If you might be solely related to Cellular Network, allow Unlimited Cellular Data for downloads.

Go to Settings > Photos > Cellular Data > transfer the toggle subsequent to Unlimited Updates to ON place.

Enable Unlimited Updates Using Cellular Data on iPhone

This permits iPhone to use Cellualar Data to obtain Photos on your system.

7. Force-Restart iPhone

The steps to Hard Reset iPhone can differ a bit, relying on the Model of your iPhone.

iPhone 6s and beneath: Press and maintain Power and Home buttons, till you see your system beginning with Apple Logo.

iPhone 7, 7 Plus: Press and maintain Power and Volume down buttons, till you see your iPhone beginning with Apple Logo.

Apple Logo on iPhone

iPhone 8, 8 Plus: Press and launch Volume up button > press and launch Volume down button > after this press and maintain the Power button, till you see your system beginning with Apple Logo.

iPhone X: Press and launch Volume up button > press and launch Volume down button > press and maintain the Power button (Side button), till you see your system beginning with Apple Logo.

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