Fix: iPhone Cannot Connect to iTunes Error


If your iPhone is just not being acknowledged by the pc and developing with “iPhone Can’t Connect to iTunes” error message, you will discover beneath the steps to troubleshoot and repair this downside.

iPhone Cannot Connect to iTunes

iPhone Cannot Connect to iTunes

The downside of iPhone Not Connecting to iTunes on a Windows pc could possibly be occurring due to numerous causes, starting from outdated Apple machine driver, corrupted iTunes software program to different potential causes.

In common, most customers have reported seeing “Cannot connect to iTunes” or “We could not complete your iTunes request” and related error messages whereas connecting iPhone to Windows pc.

1. Restart Computer

Shutting down the pc helps in terminating caught processes and packages, which is perhaps stopping the pc from connecting iPhone to iTunes.

Disconnect iPhone from the pc Shut Down the pc. Allow the pc to utterly Shut Down > Wait for 30 seconds and Restart the pc.

After the pc restarts, open iTunes > plug iPhone into the pc and see whether it is nonetheless developing with an error message.

2. Restart iPhone

Similarly, the issue could possibly be due to caught packages or corrupted cache file stopping the iPhone from connecting to iTunes.

Go to Settings > General > scroll down and faucet on Shut Down. On the following display screen, use the Slider to Power OFF iPhone.

Power OFF iPhone Using Slider

Wait for iPhone to utterly shut down > Restart iPhone by urgent the Power button.

3. Trust Computer When prompted

When you first linked iPhone to pc, it will need to have provide you with “Trust This Computer?” pop-up, prompting you to choose both “Trust” or “Don’t Trust” possibility.

If you don’t bear in mind, Reconnect iPhone to pc > faucet on the Trust possibility because it seems on the display screen of your iPhone.

Trust Computer Option on iPhone

If you don’t see the pop-up, it’s doubtless that you simply had chosen Don’t Trust possibility and that is stopping the iPhone from connecting to iTunes.

To repair this, take away iPhone from the pc > go to Settings > General > Transfer or Reset iPhone > Reset and choose Reset Location and Privacy possibility within the pop-up.

Reset Location & Privacy Option on iPhone

After this, reconnect iPhone to pc and this time ensure you faucet on the Trust possibility.

4. Inspect Lightning Cable

Inspect the Lightning cable for injury, attempt connecting the cable to one other pc to be sure it’s working. If one other cable is on the market, attempt connecting iPhone to pc utilizing this cable.

5. Update iPhone

Make positive your iPhone is utilizing the most recent model of iOS and Apps.

Go to Settings > GeneralSoftware Update.

Software Update Option on iPhone Settings Screen

On the software program replace display screen, faucet on Download and Install (in case a software program replace is on the market).

6. Update iTunes on Computer

Open iTunes in your Windows pc > click on on Help > Check for Updates.

Check For iTunes Updates Option on Windows PC

7. Update Apple Mobile Device Driver

Right-click on the Start button and click on on Device Manger. On Device Manager display screen, develop Portable Devices entry, right-click on Apple iPhone and click on on Update Driver possibility.

Update Apple iPhone Device Driver on Windows PC

On the following display screen, choose Search robotically for up to date driver software program possibility. After the Software is put in, open iTunes > reconnect iPhone to pc.

8. Update Apple Mobile USB Device Driver

Right-click on the Start button and click on on Device Manger. On Device Manager display screen, develop Universal Serial Bus Devices entry, right-click on Apple Mobile Device USB and click on on Update Driver possibility.

Update Apple Mobile USB Device Driver on Windows PC

On the following display screen, choose Search robotically for up to date driver software program possibility. After the Software is put in, open iTunes > reconnect iPhone to pc.

9. Repair iTunes App

If iPhone remains to be not being detected by iTunes, the issue is also due to iTunes Software in your pc being broken or corrupted.

Go to Settings > Apps > Apps & Features and click on on iTunes > Modify possibility within the right-pane.

Modify or Uninstall iTunes Option on Windows PC

On the following display screen, choose the Repair possibility and click on on Next.

Repair iTunes on Windows PC

Wait for Windows to Reinstall iTunes in your pc. Once that is completed, Restart the pc > Open iTunes and see in case your iPhone is now accessible in iTunes.

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