Doordash Not Working? 7 Things to Try


Doordash is one of the most popular apps in the marketplace at this time. Whether you’re attempting to keep away from publicity to individuals due to the pandemic otherwise you simply don’t really feel like going out for meals, apps like Doordash (and GrubHub, InstaCart, or Postmates) have change into commonplace. 

No one desires to undergo the headache of troubleshooting your meals supply service app, however typically even essentially the most well-made ones go down. If you encounter app points, strive these steps to straighten out the issue.

Doordash Not Working? 7 Things to Try

How to Tell if Doordash Is Down

It’s not all the time simple to inform if Doordash is down. Many customers have reported glitches that solely come up at checkout or—in case you’re a Doordash driver—issues that solely seem whenever you strive to settle for supply. Other occasions, the problems could be attributable to a Doordash outage. 

If the Dasher app is down, it would stop you from logging in, or it would throw a “503 service temporarily unavailable” or “502 bad gateway” error whenever you login. You also can examine social media or the Doordash Reddit web page. Reddit is a typical supply of knowledge and the place drivers collect to trade ideas and recommendation on making a residing by means of the app. 

How to Fix Doordash App Not Working

If Doordash doesn’t give you the results you want, strive certainly one of these steps.

Check For Outages

If Doordash is down, there’s not a lot you are able to do besides look ahead to it to come again up. The easiest method to examine the standing of Doordash is to use Downdetector, a service that checks the present standing of internet sites and companies throughout the online. 

Doordash Not Working? 7 Things to Try

To examine, you’ll be able to go to Downdetector and sort DoorDash into the search bar. Alternatively, simply seek for Doordash and DownDetector on Google to go straight to the service’s web page. This will present you if different individuals are having issues, too. If Doordash is down, you’ll simply want to wait till the issues resolve themselves.

Check Your Internet Connection

Most individuals depart their iPhone or Android related to Wi-Fi. But if your property web is down, the app can’t join to the web. If you’ll be able to’t join to the web, strive these three steps:

  • Check that Airplane Mode isn’t enabled.
  • Turn off your telephone’s Wi-Fi and switch it again on.
  • Switch off Wi-Fi and use your cell knowledge.

If you’ll be able to’t obtain an web connection in spite of everything this, the issue may lie together with your ISP. Try turning your router off and again on and troubleshooting your property Wi-Fi.

Make Sure Your Credit Card Is Valid

One of the necessities of Doordash is that you’ve a valid credit card related to the account, not less than in case you’re utilizing Doordash for Work. If the app has no approach to cost you to your buy, then you definately gained’t find a way to proceed together with your order. If your present bank card is locked due to a safety freeze or it has expired, you’ll want to enter new fee data.

If you aren’t utilizing Doordash for Work, then you have got 4 choices:

  • Apple Pay
  • PayPal
  • Venmo
  • Credit/Debit Card
Doordash Not Working? 7 Things to Try

You can’t pay with money on supply. That choice has been eliminated, though many individuals want it will return sooner or later. 

Force Close the App

If the Doordash app freezes or simply doesn’t work proper whenever you use it, strive force-closing the app and restarting it. This works equally to utilizing Alt + Control + Delete on a PC to shut down a glitched-out program. 

The Doordash app ought to work after you’ve force-closed the applying, relying on the issue. This methodology gained’t repair most connectivity points, however it can assist right sluggish masses or app crashes.


Most individuals solely use the Doordash app with out ever realizing there’s an internet site model. However, in case your telephone isn’t working or the app gained’t load, you should utilize to place an order and have it delivered to your property.

The web site works identical to the app. You can place orders, observe your order standing, and extra straight from the web site. If you’ve lately moved or are touring and on the lookout for meals, the web site could be the higher choice because it supplies a neater approach to browse the choices round you.

Doordash Not Working? 7 Things to Try

Uninstall DoorDash

If all else fails, uninstalling the app and reinstalling it could actually right issues attributable to glitchy installations or defective code. Remove the app out of your machine after which re-download it from the iOS or Google Play Stores.

Call Customer Support

If you’ve tried each different methodology on this listing and you continue to can’t entry the service, contact Doordash customer support. The crew may help you’re employed by means of potential issues throughout the app, the web site, and extra. 

The customer support crew is especially useful in case you’re a Doordash dasher and are experiencing issues choosing up orders, or in case you’re a DashPass subscriber (Doordash’s subscription service) and you may’t activate DashPass advantages.

If Doordash isn’t working, strive certainly one of these strategies to right the issue. If nothing helps, strive utilizing a distinct app like Uber Eats. It’s a good suggestion to examine numerous apps earlier than putting an order, anyway – a supply charge could be far inexpensive on Doordash than on Uber Eats throughout the identical time-frame.