If you’re having issues utilizing the Messages app in your Android system, the next troubleshooting options ought to assist repair the issue.
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Why Is the Messages App Not Working?
You would possibly encounter points texting if the Messages app is outdated or has bugs. Problems along with your knowledge plan or web connection may intervene with MMS and RCS messaging. Make certain you’ve gotten an energetic knowledge plan or knowledge connection.
Outdated working techniques, low system reminiscence and storage, mobile service outage, and problems with Google Play services could cause issues with the Messages app.
Note: The steps on this tutorial could differ primarily based in your system’s mannequin and working system model.
1. Force Close and Reopen Messages
Manually force-quit the Messages app to terminate it if it’s unresponsive or some options aren’t working. Your telephone will launch Messages on a contemporary begin whenever you reopen the app.
- Tap and maintain the Messages app icon and faucet the information (i) icon to open the Messages app menu.
Alternatively, go to Settings > Apps & notifications > App information (or See All Apps) and choose Messages.
- Tap Force Stop and choose OK on the affirmation immediate.
- Select Open and take a look at sending a textual content to affirm if the Messages app is useful.
2. Close Unneeded Applications
Applications will run slowly in case your system is low on reminiscence. If Android Messages retains crashing or gained’t open, shut all apps you aren’t utilizing. That’ll assist unlock beneficial system reminiscence for Messages to run easily.
Swipe up from the underside of your display screen and swipe up on the app you need to shut. To shut all apps concurrently, swipe from left to proper via the app previews, and faucet Clear All to shut all apps.
Reopen Messages and test in case you can textual content correctly. Suppose the issue continues, clear Messages’ short-term recordsdata and app knowledge and take a look at once more.
3. Set Messages as Default Texting App
If there’s multiple SMS app in your telephone, be certain Messages is your default texting utility.
Go to Settings > Apps & notifications > Advanced > Default apps > SMS app and choose Messages.
4. Clear the Messages App Cache
After force-closing, delete the app’s cache knowledge and take a look at once more if Messages nonetheless isn’t working.
Open the Messages app menu (Settings > Apps & notifications > App information > Messages), choose Storage & cache, and faucet Clear Cache.
Open Messages and test if it really works accurately. Otherwise, clear the app’s knowledge.
Select Clear Storage and faucet OK on the affirmation immediate.
Deleting Messages’ knowledge will manufacturing unit reset the app’s settings—spam safety, good ideas, quick reply, and so on. however gained’t delete textual content messages.
5. Update the Messages App
You would possibly encounter points sending or receiving texts if the Messages app model in your system is buggy or outdated. Head to the Google Play Store and replace Messages to the newest model.
Open Messages page on the Play Store, choose Update, and reopen the Messages app as soon as the replace completes.
6. Downgrade or Uninstall Messages Updates
If Messages stopped working after updating the app, the model you put in is almost certainly unstable, bug-ridden, or incompatible along with your system. Sideload an older/secure model of the Messages app from dependable third-party APK obtain web sites till Google fixes the bug on the brand new model. You may roll again an replace instantly from the Play Store.
Open Messages page on the Play Store, choose Uninstall, faucet OK on the immediate, and open Messages when the uninstallation is full.
7. Update Google Play Services
Google Play providers are essential to the efficiency of Google apps and providers in Android. Messages and different Google apps could malfunction if Google Play providers are outdated. Head to the Google Play providers web page in your system and set up any obtainable replace.
- Open the Settings app, choose Apps & notifications, and choose App information or See All Apps.
- Tap the three-dot menu icon within the top-right nook and choose Show system.
- Select Google Play providers.
- Expand the Advanced drop-down menu, scroll to the “Store” part, and choose App particulars.
- Tap the Update button and open the Messages app as soon as up to date.
8. Free Up Storage
The Android Messages app saves SMS and MMS messages in your system’s inner storage. Low storage can mess up your system’s messaging performance. If you possibly can’t ship or obtain messages, confirm that your system has not less than 10% of your system’s complete storage obtainable.
Launch the Files (or File Manager) app to test how a lot free house your system has or from the Android Settings menu.
Open the Settings app and choose Storage to see a preview of the free inner storage in your system. Select Free Up Space in case your telephone is low on cupboard space.
You’ll be prompted to delete duplicate recordsdata, outdated screenshots, blurry images, giant recordsdata, unused apps, and different unneeded storage-consuming recordsdata. Follow the suggestions on the web page to unlock house in your system.
9. Reboot Your Phone
Press and maintain your telephone’s energy button and choose Restart on the ability menu.
Once your telephone is on, open the Messages app earlier than another utility—significantly in case you have a low-memory Android system. That approach, your system could have sufficient reminiscence to run the Messages app easily.
10. Reinsert Your SIM Card
Google warns that Android may fail to send or receive messages in case your SIM card is wrongly inserted or aligned incorrectly within the SIM port. Shut down your telephone, take away your SIM card, reinsert it to the SIM port, and energy in your telephone.
11. Update or Downgrade Your Phone
Software bugs on the working system (OS) stage may damage the functionalities of built-in and third-party functions in Android. Connect your telephone to a Wi-Fi community and observe the steps under.
Open Settings, go to System > Advanced > System replace, and faucet Check for replace to set up the newest Android OS model.
Sometimes, a brand new replace introduces bugs in your system. If the issue with the Messages app began after updating your telephone, downgrade your device’s OS to the older/secure model.
Contact Your Cellular Carrier
The drawback might be network-related in case you nonetheless can’t ship or obtain texts through the Messages app after attempting these troubleshooting fixes. Contact your community supplier or mobile service to report the issue.